Yatra Service CRM (Ycrm)
+91 80090 93614
Official Android app · Yatra Service Mobility & Travel

Run your travel business from one app

Ycrm is the all-in-one Android app for travel agents, taxi operators and tour planners — enquiries, itineraries, bookings, WhatsApp, vendors and drivers, all in your pocket. Use the same login on the Yatra Service CRM web panel.

Get it onGoogle Play
500 free Y-Coins to start No monthly fee Regular updates
8powerful modules
1 appfor the whole team
AutoWhatsApp messages
500free Y-Coins

Still running your travel business by hand?

These are the problems travel agents, taxi operators and tour planners face every day — and how Yatra Service solves them.

ProblemLeads get lostEnquiries sit in notebooks, call logs and WhatsApp chats. Follow-ups are forgotten and the customer books with someone else.
Our solutionEvery enquiry in one placeOne card per customer with the full history, and a follow-up reminder so no lead is missed.
ProblemItineraries take hoursTyping the plan in Word or WhatsApp, working out costs again and again — and it still does not look professional.
Our solutionItinerary PDF in minutesDay-wise plan with hotels, vehicles and costs, turned into a clean PDF you can share on WhatsApp in one tap.
ProblemPayment confusionWho paid the advance? How much is still due? It is written in a diary — or only in someone’s memory.
Our solutionEvery rupee trackedAdvance, balance and due amount on every booking, with earnings and dues at a glance.
ProblemEndless calls to drivers and vendorsTrip details are sent one by one, and last-minute changes are missed.
Our solutionVendors and drivers informed automaticallyThey get trip details on WhatsApp, the driver gets a reminder 2 hours before pickup, and changes reach them instantly.
ProblemSame messages typed every dayConfirmations, reminders and thank-you messages are written by hand for every customer.
Our solutionAutomatic WhatsApp messagesReady messages for every enquiry, itinerary and booking step — switch each one ON or OFF.
ProblemNo proper online presenceCustomers search on Google but you have no website, or an old one that brings no enquiries.
Our solutionYour own business websiteWe build your website with domain, hosting and design — so customers find you and contact you directly.
ProblemBulk messages from a personal numberNo business identity, and a real risk of the number getting blocked.
Our solutionOfficial WhatsApp Business APISend messages through Meta’s official API from your own business number, with approved templates.
ProblemBusiness data on scattered phonesWhen a phone is lost or staff leaves, customer data goes with it.
Our solutionSafe in one secure placeCloud CRM with mobile OTP login — and every partner sees only their own customers and bookings.

Everything your travel desk needs

Every feature explained — so you know exactly what you get.

Enquiries & customers

Never lose a lead again. Every customer has one card with the full history.

  • One card per customer: enquiries, bookings, notes and follow-ups
  • Add an enquiry in seconds, set a follow-up date and get reminded
  • Search any customer by name or mobile number
View details

Itinerary builder & PDF

Plan a trip in minutes and send a clean, professional PDF.

  • Day-wise plan with hotels, vehicles, meals and costs
  • Show only the sections you need — keep the PDF short and clear
  • Share the PDF to your customer on WhatsApp in one tap
View details

Bookings, start to finish

Taxi, bike, hotel and tour bookings in one place.

  • Confirm, start the trip and complete — status is always clear
  • Advance, balance and due amount on every booking
  • Traveler details and documents saved with the booking
  • Bike handover photos so there are no disputes later
View details

Quick taxi booking & fare

Built for taxi operators who take bookings on the phone.

  • Fill pickup, drop, vehicle and fare on one screen
  • Customer, vendor and driver details stay together
  • Booking PDF ready to share with the customer
View details

WhatsApp from your own number

Messages go out from your business number, not ours.

  • Connect your WhatsApp by scanning a QR code
  • Automatic messages for enquiry, itinerary and booking events
  • Edit the message text and switch each event ON or OFF
  • Failed messages are flagged with a Retry button
View details

Vendors, vehicles & drivers

Assign the right vendor and driver to every trip.

  • Keep your own fleet and your vendors’ vehicles in one list
  • Vendor gets the booking on WhatsApp automatically
  • Driver gets pickup, passenger and cash-to-collect details
  • Pickup reminder to the driver 2 hours before the trip
  • Cancel or change a trip and they are told automatically
View details

Payments & reports

Know what you earned and what is still due.

  • Record advance and balance payments
  • See earnings and due amounts at a glance
  • Booking-wise and customer-wise history
View details

Secure & private

Your business data stays yours.

  • Login with your mobile number and OTP — no passwords to forget
  • Stay logged in on your phone
  • Every partner sees only their own customers and bookings
View details

From enquiry to happy customer

A simple flow your whole team can follow.

EnquiryAdd the lead and set a follow-up
ItineraryBuild the plan and share the PDF
BookingConfirm, take advance, assign vendor and driver
Trip & paymentStart, complete and collect the balance

Y-Coin: pay only for what you use

No subscription. Your Y-Coin wallet is topped up on request, and coins are used only when you create an enquiry, itinerary or booking, or send an automatic WhatsApp message.

500Free Y-Coinsfor every new partner
0.30per WhatsApp messagecharged only when a message is actually sent
₹1= 1 Y-Coinsimple, no hidden fees
0monthly feeno subscription, no lock-in
Stay in control: see your balance in the app and get an alert when it runs low. Failed messages are never charged.

Everything we offer our partners

Along with Ycrm, Yatra Service helps you get online and talk to your customers professionally.

Pay as you go

Ycrm app & web panel

Your complete travel CRM

Enquiries, itineraries, bookings, payments, vendors, drivers and WhatsApp — on your phone and on the web.

  • Android app + web panel with the same login
  • 500 free Y-Coins for every new partner
  • No monthly fee — pay only for what you use
  • Regular updates and new features
Get the app
Chargeable

Website for your business

Domain + Hosting + Development

A fast, mobile-friendly website for your travel business — we handle everything.

  • Your own domain name (.com / .in)
  • Secure hosting with SSL (https)
  • Your logo, services, tours, vehicles and photos
  • Enquiry form with Call and WhatsApp buttons
  • Basic Google (SEO) setup
Template websiteReady quickly at a fixed price
Custom websiteDesigned for your needs, priced per project
Ask for website price
Chargeable

WhatsApp Business API

Official WhatsApp for your business number

Send messages through Meta’s official WhatsApp Business API — trusted, reliable and made for businesses.

  • Setup on your own business number
  • Help with Meta Business verification and display name
  • Message templates created and approved for you
  • Booking, reminder and payment messages to customers
  • No risk of your number being blocked for business messages

Meta’s own WhatsApp message charges are separate, as per Meta’s pricing.

Ask about WhatsApp API
One partner for your whole business: take Ycrm, your website and WhatsApp API together — one team for setup and support. Charges depend on what you need; message us for a quote.

Made for people who sell travel

If you take bookings on the phone and on WhatsApp, this app is for you.

Travel agentsEnquiries, itineraries and PDFs
Taxi operatorsQuick booking, vendors and drivers
Bike rentalsBookings, handover photos, payments
Tour plannersDay-wise plans and costs

Always improving

We keep adding features and fixes — you get regular updates automatically through Google Play.

Get it onGoogle Play